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Shipping Policy

Welcome to welomall.com, an e-commerce platform dedicated to selling Chinese-style products. We are committed to providing the highest quality products and services to Chinese-style enthusiasts around the world. Here, we will introduce our shipping policy and shipping times to various countries.

 

Shipping Policy

 

1.Shipping Method

We use internationally renowned logistics companies for global shipping. Please refer to the shipping time for the product you want to purchase on welomall.com. Standard shipping usually takes 5-28 working days, depending on your location. We use DHL, FedEx, UPS and other courier services. We also provide regular postal services, but please note that shipping time for regular postal services may be longer.

 

2.Shipping Costs

All orders received by welomall.com are calculated based on fixed shipping costs.

 

3.Shipping Times

The following are our standard shipping times to various countries, but specific times may vary due to factors such as region and season. All times are calculated in working days.

 The following table shows the standard shipping times and available shipping regions for each country:

 

Country/Region

Shipping Time

Shipping Area

Shipping Cost

North America

3-7 days

North and South America

$20

Europe

3-7 days

Various countries in Europe

$25

Asia

2-5 days

China, Japan, Korea, Singapore, Malaysia, Indonesia

$18

Oceania

5-10 days

Australia, New Zealand

$30

Africa

7-14 days

Countries in North and South Africa

$35

  

 Please note that the above times are only standard times and do not include possible customs approval and clearance times. In addition, we also provide urgent shipping services. If you need faster shipping times, please contact our customer service personnel, and we will provide you with the best solution.

 

We typically arrange shipment within 2-3 business days after receiving your order. During busy seasons, it may take longer. If you require expedited shipping, please contact us.

 

 

4.Local Taxes and Import Duties

Some countries/regions may incur local taxes and import duties, which are not included in the displayed amount. The buyer or recipient of the goods is responsible for all such taxes and duties. Our products are sold globally, and we cannot guarantee that they comply with the import requirements of each country. If you have any questions, please consult the customs of your country/region before ordering.

 

5.Shipping Destinations

Welomall.com ships to almost every country/region in the world, covering North and South America, Europe, Asia, Africa, Oceania and other regions. We use the services of major and reliable international carriers to ensure that your package arrives at its destination safely and reliably. 

 

6.Steps to Check Order Status

       To check the status of your order, click on "Order Query" at the bottom of the homepage, and enter your logistics tracking number to retrieve the relevant information.

 

Finally, we hope to provide you with the most satisfactory service and products. If you have any questions or suggestions about our products or services, please feel free to contact our customer service personnel, and we will be happy to serve you!